Shipping Policy

Purchase & Delivery

All products available on Lissprime are shipped through our trusted international logistics partners to the address provided at checkout.

Estimated delivery times are typically between 7–20 business days after dispatch, depending on the destination country and local courier services.

Please note that delivery times are estimates and may occasionally vary due to customs procedures, carrier delays, public holidays or periods of high demand.

Tracking Information

All orders include tracking information so you can monitor your delivery progress.

Tracking details are typically available within 1–3 business days after payment confirmation and will be sent directly to your email address.

If your order is confirmed lost during transit, Lissprime will provide a replacement or full refund.

Stock Availability

Lissprime works with international suppliers and logistics partners to offer a curated selection of fashion products.

Due to stock fluctuations and supplier availability, some items may occasionally become temporarily unavailable after purchase.

If this occurs, our support team will contact you promptly to provide an update and offer suitable alternatives, exchange options or a refund when applicable.

Multiple Shipments

Some orders may be shipped separately, as products can be dispatched from different logistics centres.

If your order arrives in multiple packages, separate tracking numbers may be provided for each shipment.

Order Tracking

Orders are delivered through trusted international carriers and local delivery partners.

You can track your shipment using the tracking link provided in your shipping confirmation email.

General Conditions

Address Accuracy

Orders will be shipped to the address entered at checkout.

Please ensure that all delivery information is accurate, including:

• Street name and number
• Postcode or ZIP code
• City and country
• Contact information

Incorrect or incomplete addresses may result in shipping delays or unsuccessful delivery attempts.

Courier Deliveries

Please ensure someone is available to receive the parcel when delivery is attempted.

Delivery procedures may vary depending on your local courier or postal service. If delivery attempts are unsuccessful, the parcel may be returned to the sender.

In such cases, additional shipping fees may apply for reshipment.

Collection Points

If delivery cannot be completed, your parcel may be redirected to a local collection point or postal office.

Customers are responsible for collecting parcels within the timeframe specified by the carrier.

Unclaimed parcels returned to the sender may require additional shipping fees for reshipment.

Incorrect or Incomplete Address

Lissprime is not responsible for parcels returned due to incorrect or incomplete delivery information provided at checkout.

If reshipment is requested, additional shipping costs may apply.

Duties & Taxes

For international orders, customs duties, taxes or import fees may apply depending on your country’s regulations.

Any applicable charges are determined by local customs authorities and remain the responsibility of the customer unless otherwise stated at checkout.

Agreement

By placing an order on our website, you acknowledge and agree to the terms outlined in this Shipping Policy.

Lissprime Team