Shipping policy
At Lissprime, we are proud to offer free and secure shipping across the United Kingdom.
Processing Time
All orders are carefully processed and prepared within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email including your tracking number.
Delivery Time
Estimated delivery time is 7–20 business days after dispatch, depending on your location.
Please note that delivery times may vary due to external factors such as:
• High demand periods
• Public holidays
• Courier or Royal Mail delays
• Customs processing (if applicable)
Order Tracking
All orders include tracking information.
You will receive a tracking number via email once your order has been shipped, allowing you to monitor your delivery in real time.
Shipping Partners
We work with trusted logistics providers, including Royal Mail and international courier partners, to ensure safe and reliable delivery.
Multiple Shipments
In some cases, your order may be shipped in separate packages, as we operate with multiple fulfilment centres.
If this occurs, you will receive separate tracking numbers for each shipment.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
Lissprime is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Lost or Delayed Orders
If your order is significantly delayed or lost during transit, please contact us.
We will investigate the issue and, if necessary, provide a replacement or full refund.
Contact Information
If you have any questions regarding shipping or your order status, please contact our support team: